SPORTBOT PRIVACY POLICY

Last updated: August 15th, 2024

This Privacy Policy explains how Sportbot d.o.o. (“Sportbot,” “we,” “us,” or “our”) collects, uses, discloses, and protects information collected through the Sportbot website (“Website”) and through Sportbot products (“Products”) and mobile applications (“Mobile Apps”) (together, the “Offerings”).

1. INFORMATION WE COLLECT

We collect both Personal Information and Non-Personal Information.

• Personal Information is data that can identify a specific individual (e.g., name, street address, email address, telephone number).
• Non-Personal Information is data that does not directly identify an individual.

We collect information in the following ways:

1.1 From Our Website

When you visit our Website, we may collect Personal and Non-Personal Information through technologies such as cookies and web beacons. This may include:

• IP address
• browser type and version
• device information
• log file information
• page views
• traffic patterns and usage trends
• interaction with pages and third-party links

Cookies help us improve and personalize the Website. You may disable cookies through your browser settings, though some features may not function properly.

1.2 When You Make a Purchase

If you make a reservation, pre-order, or purchase a Product:

• You provide your name, email address, billing and shipping address, and payment information to our payment processing partners.
• We do not store your full credit card information.
• We associate the delivered Product’s serial number with your purchase for warranty and customer service purposes only.

1.3 When You Install and Use Our Mobile Apps

When you install and use our Mobile Apps, we may collect:

• your email address
• device information (e.g., model, operating system version)
• app usage information
• crash logs

When using the Offerings, operational data related to Product functionality may also be collected.

**1.4 

Location Information (Required for Bluetooth Functionality)

Our Mobile Apps may collect Approximate Location information from your device.

This is required by the Android operating system in order to perform Bluetooth Low Energy (BLE) scanning and to connect your device to the Sportbot machine.

What we collect:

• Approximate device location
• Nearby Bluetooth device information

Why we collect it:

• To scan for, discover, and connect to Sportbot machines via Bluetooth
• To ensure stable communication and core functionality of the Mobile App

How we use it:

• Only for enabling Bluetooth connectivity
• We do not track your movements
• We do not store or share your location data
• We do not use location for advertising or analytics

You may deny location permission; however, certain features requiring Bluetooth connectivity may not function.

1.5 From Third-Party Partners

Our Offerings may contain links to third-party websites or services. Their privacy practices are not controlled by Sportbot, and their policies govern your interactions with them.

2. HOW WE USE THE INFORMATION

We use the information collected from and about you and your devices to:

• provide, maintain, and improve Sportbot Offerings
• update and enhance the features and functionality of our Products and Mobile Apps
• fulfill orders, reservations, and pre-orders
• maintain customer relationships
• operate and optimize the Website
• provide customer service and product support
• analyze trends, preferences, and sales channels
• communicate with you about new products, services, or updates
• comply with legal obligations
• support business transitions (e.g., acquisition, merger, asset transfer)

3. HOW WE DISCLOSE INFORMATION

3.1 Third-Party Service Providers

We may share Personal and Non-Personal Information with trusted third-party service providers who assist us with:

• hosting
• payment processing
• analytics
• marketing and promotional tools
• logistics and fulfillment

These partners are required to use the information only for the services they provide to Sportbot.

3.2 Legal Compliance

We may disclose information to comply with:

• subpoenas
• court orders
• legal processes
• requests from regulators

We may also disclose information when necessary to:

• address suspected illegal activity
• protect the safety, rights, and property of Sportbot, our customers, or the public
• prevent imminent harm

3.3 Business Transfers

In the event of a sale, merger, acquisition, reorganization, or similar business transition, we may transfer Personal and Non-Personal information to the acquiring party, who must use it consistent with this Privacy Policy.

4. YOUR CHOICES

Opt-Out of Marketing Emails

You may unsubscribe from marketing emails by following the instructions in the message.

We may still send essential non-promotional emails (e.g., order confirmations, safety notices).

Cookie Controls

You may disable cookies through your browser settings. Some features of the Offerings may not function without them.

Location Permissions

You may disable location permissions in your mobile device settings.

However, certain Bluetooth-based features of the Mobile App may not function.

5. DATA STORAGE AND SECURITY

We use reasonable operational, technical, and administrative measures to safeguard your information.

We retain your information only as long as necessary to:

• fulfill the purposes of this Privacy Policy, or
• comply with applicable laws

6. CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13.

If we learn that we have collected data from a child under 13, we will delete it promptly.

If you believe a child under 13 has provided information to us, please contact: [email protected]

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

If significant changes are made, we will notify you through the Website and/or Mobile Apps.

By continuing to use the Offerings, you consent to the updated policy.

8. CONTACT US

Sportbot d.o.o.

Kamnik, Slovenia

Email: [email protected]